Contact us

We're here to help. Fill out the form below to reach us. And usually we will get back to you in 24 hours.

Please include the platform you purchased from, your order number, and the serial number (SN) located on the back of your controller (next to the barcode).

This will help us communicate more efficiently. Thank you for your patience and understanding.

More contact options are listed below under “More Ways to Reach Us.”

More Ways to Reach Us

  • Business Cooperation

    📩:overseabusiness@flydigi.com

    For business cooperation, please contact this Email

  • Media Inquiries:

    📩: zhoujz@flydigi.com

    For product testing and reviews, please contact this Email

  • International Customer Service Email

    📩:oversea_customer@flydigi.com

    If you purchased from other regions, please contact this email

  • Amazon Customer Support

    Vader Series Support:
    📩:xicl@flydigi.com

    Apex Series Support:
    📩:zhangwei@flydigi.com

    If you purchased from the Amazon store, please contact the two email addresses mentioned above based on your product.

  • Shanghai headquarters address

    Add：Room 511, No.259 Guoxia Road, Yangpu District, Shanghai

  • Shenzhen branch address

    Add：Room 703, Block 3, Manjinghua Yiluan Building, Xixiang Avenue, Baoan District, Shenzhen

  • Taiwan, China General Agent: Xinxing Technology Co., Ltd

    Tel：（02）89925190

    Mail：flydigi.tw@gmail.com

    Facebook：@www.flydigi.tw

    LINE ID：@flydigi.tw

    Add: 1st Floor, No. 25-9, Lixin 3rd Street, Xinzhuang District, New Taipei City

  • Republic of Korea General Agent: JOYTRON Co., Ltd

    Tel: +82-70-7438-5828

    Mail: joytron@hanmail.net
    datelman@hanmail.net

    Web: www.joytron.co.kr

    Add: 701 Ace Gasan Tower, 121, digital-ro, Geumcheon-gu, Seoul, South Korea