Shipping Policy
Thank you for shopping with us! We strive to provide fast and reliable delivery services to ensure your order reaches you as quickly as possible. Please review our delivery policy below.
1. Delivery Time
Free Shipping: We typically process and ship orders within 4-7 business days. Delivery times depend on your location and the shipping method selected.
Standard Shipping: We typically process and ship orders within 3-4 business days. Delivery times depend on your location and the shipping method selected.
Expedited Shipping: If you choose expedited shipping, your order will typically arrive within 2 business days.
International Shipping: Currently, we do not support international shipping and only offer domestic delivery within the United States.
2. Shipping Costs
Shipping costs are calculated at checkout based on the delivery method, shipping address, and the size/weight of your order.
Free Shipping: Free standard shipping is available for orders over $79
3. Shipping Delays
While we strive to meet the estimated delivery timeframes, certain factors such as high order volume, inclement weather, and customs delays may cause unexpected delays.
If there is a delay in your shipment, we will notify you with updated delivery information and offer compensation where applicable.
4. Order Tracking
Once your order is shipped, you will receive an email with tracking details. Or you can
choose to track your order at https://www.17track.net/en or https://www.swiship.com/track?loc=en-US
choose to track your order at https://www.17track.net/en or https://www.swiship.com/track?loc=en-US
5. Holiday and Peak Season Shipping
During peak seasons such as holidays or special sales events, please allow extra time for delivery. Orders placed during these periods may experience longer processing times and shipping delays.
6. Incorrect or Missing Information
Please ensure your shipping address is correct at checkout. We are not responsible for delays caused by incorrect address information.
7. Packaging and Handling
We take great care in packaging your order to ensure it arrives in perfect condition. However, if your item arrives damaged, please contact us immediately for assistance.
Email:oversea_customer@flydigi.com or Contact US Page
8. Returns and Exchanges
For information on returns and exchanges, please refer to our [Return&Refund Policy].
If you have any questions about your delivery or need assistance, feel free to contact our customer service team.