FAQ

    Frequently Asked Questions

    Cooling device

    1. Unable to open the maximum gear?

    When the computer is powered or some A-C heads are powered, due to output protocol limitations, the maximum gear cannot be turned on. It is recommended to use a C-C charging head with a power output of greater than or equal to 18w

    2. Does it support flat use?

    Support

    3. Can a computer with liquid metal cooling be used?

    Yes, the bracket has a total of three heights, which are 10 degrees, 20 degrees, and 30 degrees. Under the condition of uniform heating of liquid metal, all threee angles are within the offset safety angle

    4. Chargers larger than 18W cannot be overclocked

    Some brands of A-C chargers cannot enable overclocking due to protocol restrictions. It is recommended to replace the PD charger with one larger than 18w

    5. The computer C port (Thunderbolt 4) supports 100w, why can't it be overclocked?

    The high-power output of the computer C port has a protocol limit, and the overclocking gear cannot be turned on. It is recommended to replace the PD charger with a power output greater than 18w

    6. What is the temperature of the equipment displayed on the space station?

    The space station will automatically scan all temperature sensors of the equipment and calculate the overall temperature of the machine

    7. Why can't the space station read the temperature?

    Please click "Upload Log" to provide feedback on the computer model and CPU model to help us adapt to more computer models

    8. Why can't I turn on the intelligent frequency conversion?

    Please click "Upload Log" to provide feedback on the computer model and CPU model to help us adapt to more computer models

    9. Can the dust net be disassembled?

    It does not support disassembly. Our dust - proof net has a high hardness. Just brush it with a brush

    10. Can the sponge be replaced?

    Support replacement, we will release corresponding products later.

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